E-mail

Setting up e-mail

Please note that upon signing up with Zylink, we set up your account to forward all e-mail to the e-mail address you supplied us.  Any e-mail that has an address ending with "@yourdomainname.xxx" will be forwarded to you.  For most of our clients, this is sufficient.  Most e-mail software can filter e-mail by addressee into individual mailboxes.

But we know that some clients prefer to have e-mail delivered and stored in separate mailboxes on the server.  This is particularly true if you have separate people who want their own accounts.  So we have included this capability with all of our web sites.

Merak Mail Tutorial

This is a tutorial for using and administering the e-mail server.  You might want to print this out and refer to it as you access the server. 

What is Merak Mail?

Merak Mail  is a mail server product that we use for our mail servers, and you use it to manage your mail from your web browser.

What are e-mail accounts?

E-mail Accounts and Aliases are the names people can send e-mail to. (i.e. sales@yourdomain.com, support@yourdomain.com, etc.)  An Alias is an account which forwards mail to another box within the domain.

Your administrative e-mail account name is set as the same as your web administrative name.  Do not delete this user as it is the user with which you will create, delete and modify user e-mail accounts.

What is the difference between POP3 and Forwarding?

POP3 is where you store your e-mail on our mail server. You then configure your mail client (i.e. Internet Explorer, Netscape, Eudora, Outlook) to download your mail directly from our mail server. When configuring a client for POP3, use  mail.yourdomainname.xxx for your mail server address, and the mailbox name and password that is set-up for each account created via Merak Mail. Note: You cannot use POP3 for a particular mail account if you have forwarding turned on for that account.

FORWARDING is when our mail server forwards e-mail to your local ISP or e-mail address instead of storing it. When we setup your account, all of your e-mail is forwarded to the e-mail address you supplied to us.

Now on to accessing Merak Mail.....

To setup e-mail accounts on our server you must first connect to the Merak Mail web interface. To do this, open your web browser and type in your mail server IP address followed by a colon then 32000. (For example: http://mail.yourdomain.com:32000). This will take you to the entrance to the web interface.

Once you log in to the Merak Mail Administration site you will see a screen with a series of lists. All of these lists will be empty, except for the first one, "users," which will show your administrative account.

To create an e-mail account click on the "New User" link under the users list. You will then come to the new user template.  Only the first four lines are absolutely necessary to set up the user account.  Below are a brief explanation of each:

Alias:  This is the address to which mail will be sent.  For example, if you want a mail box for webmaster@yourdomain.com, then you would enter "webmaster" (without the quotes) as the alias.  You can enter multiple aliases by separating each with a semicolon (e.g. joe;webmaster;support;info)

Mailbox:  This is the main name of the box.  It can be the same as the main alias, or it can be different.  The name of the mailbox is the name the user will use to log into the account, either on the web or through their mail client.

Password:  This will be the password the user will use to log into the account with the mailbox name.

Name:  This is optional, but can be used for the real name of the individual using the account.

Most of the remaining lines of the template are self-explanatory.  However, a few of specific note are mentioned below:

Forward

Leave as is if you are planning to download mail or view through web browser.  Otherwise, choose forward and list a forwarding address.

Options

Limit size:  If left as zero, there is no limit.

Special

User Type:  The default setting when creating a new user is "Standard User."  This means the user cannot make any changes to his or her account.  Most mail administrators like to give users the ability to change their own passwords or forwarding addresses.  If the latter is the case with you, you should change this option to "Self Configurable User."